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Posted On: 6/23/2021

Nice Place to Live

This is a nice quiet place to live.Close to the 60/15 freeways which is a plus.;

By: Damon Booker Verified Resident

Source: Property Site Read Property Manager's Response

Damon, Thank you so much for taking the time to leave a review! We appreciate you sharing your experiences living here at Vesada. We love how quiet it is too! Please let us know if there is anything we can do to make your home even better. Take Care, Vesada Team

Posted On: 5/31/2021

Policies are horrible

I love the location, the apartments are nice, neighbors are very respectful. I have had no problems with the maintenance staff, they are always very helpful. The staff in the office is ok, but ever since covid the policies that have been put into place are very annoying. We're paying for the amenities on site as well and we're offered no discount during covid while they were closed. We don't have time to use them because of the policies in place now that they opened. I get home at 5:40 pm and can't use the pool because it closes at 5:30 pm and only get about 15 minutes in the gym after getting home. The office is open Monday through Saturday 10 am to 6 pm except Saturday they close at 5 pm. Holidays, the amenities are closed. So I see no point in paying extra for the so called "amenities" provided. I'd rather just pay soley for the apartment without the amenities. Other than that I would have no complaints.

By: Ang Verified Resident

Source: Property Site Read Property Manager's Response

Hi, Thank you so much for providing your honest feedback. We value the experience that each resident has and we appreciate you sharing! We’re glad to hear you’re enjoying your apartment. We truly apologize about the amenities. Please let us know if there is anything, we can do to make you feel more at home! Take care, Versada Team

Posted On: 5/6/2021

Love it here!

I’m so glad I came here. I looked around a lot but I’m glad I ended up here. (:

By: Jessica V Verified Resident

Source: Property Site Read Property Manager's Response

Thank you for the positive feedback, Jessica! We appreciate you!

Posted On: 1/3/2021

Review

The location is not the best! Other then that apartment is fine.

By: Sarah Bhatti Verified Resident

Source: Property Site Read Property Manager's Response

Thank you for your honest feedback. As always, please let us know if there is every anything we can do to make your experience with us a better one.

Posted On: 9/1/2020

Nijjar

Very Good Staff

By: Romanpreet Singh Verified Resident

Source: Property Site Read Property Manager's Response

Hi Romanpreet, We are so grateful that you took the time to give Vesada a five-star rating! Thank you so much for being an awesome part of our community! Thank you, Vesada Team

Posted On: 7/6/2020

parking

great place to live but cars being towed away is not convenient

By: Argustus Devon Dixon III Verified Resident

Source: Property Site Read Property Manager's Response

We appreciate you taking the time to provide us with your feedback and are glad to hear you are happy calling Vesada your home! Kind Regards, Vesada Team

Posted On: 5/28/2020

Nice place to live

I have lived here about 9 years. I feel very comfortable here. The staff takes good care of us. I enjoy having all the appliances in the apartment, especially the washer and dryer.

By: Cheryl Sandala Verified Resident

Source: Property Site Read Property Manager's Response

Thank you so much for your kind words, Cheryl. We appreciate you taking the time out of your day to let us know how much you are enjoying being a part of the Vesada community. We are so glad to have you as a resident and are honored you have chosen to make Vesada your home for 9+ years!

Posted On: 10/16/2019

I LOVE MY APARTMENT!

I have been a resident for about 5 years now, and I am still in love with my apartment. I have an attached garage, real granite countertops in my kitchen, a breakfast bar, huge tub in my bathroom, large windows, and all appliances are included! What more could you ask for? Highly recommend this place to everyone!

By: Monique Fordyce -emp Verified Resident

Source: Property Site

Posted On: 6/11/2019

Excellent

Very very excellent. Living standard is good, everything is good. I love the pool, my apartment and the management. Everyone is nice. Nothing is bad! Lived here for 3 years now and I really enjoy it.

By: Amarjit Singh Verified Resident

Source: Property Site Read Property Manager's Response

Hi Amarjit, Thank you so much for the 5-star review! We love having you as part of the Vesada community and are so happy to hear you're enjoying your home. If there is ever anything else we can do to make you feel more at home, please let me know!

Posted On: 5/31/2019

Best office staff ever!

From the moment I leased my apartment I have always felt welcomed with open arms in this office. Zuri, Monique and Breanna go above and beyond to make me feel comfortable as a resident. They host amazing events where I can invite my family and friends and are always looking to provide exceptional customer service. They maintain professionalism while being sincere with every concern I bring to their attention. Not to mention I have a beautiful two bedroom home with an attached garage. We love it here! My apartment is great, but the staff make it feel like home.

By: Sandra Rizkallah Verified Resident

Source: Property Site Read Property Manager's Response

Thank you so much for the kind words, Sandra! We're so happy you're enjoying your home, we love having you here!

Posted On: 7/5/2017

Great community. Quiet neighborhood.

the apartments are nice. Neighbors are great. The office ladies are responsive. The only really thing that bothers us is the parking at night. If you don't secure parking early enough in the afternoon, it can be difficult to find parking around Building 1 2

By: LIERETTE GAIL SANTOS Verified Resident

Source: Property Site Read Property Manager's Response

''Hi Lierette! Thanks so much for the feedback, we appreciate hearing from our residents! I'm glad you are enjoying your home, I will pass the items you noted along for improvement and will make sure your community is aware of them as well. Thank you again for giving us the opportunity to improve, and letting us know about your concerns. Best, Weidner Customer Service''

Posted On: 6/26/2017

i love veseda

great decision i love them they are great nice and quiet, very peaceful

By: Yazmin Hernandez Alamaraz Verified Resident

Source: Property Site Read Property Manager's Response

''Hi Yazmin, this is Jen from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! Thank you again, Jen''

Posted On: 6/2/2017

I love living at the Vesada's

It is very quiet and close to the freeway.

By: Edward Polacek Verified Resident

Source: Property Site Read Property Manager's Response

''Hi Edward, we appreciate you taking the time to leave us a 5 star rating! We greatly appreciate your feedback and are happy to know you are having a positive experience at the Vesada community. Best, Weidner Customer Service''

Posted On: 4/20/2017

Great place to live

If been here since December 2016 and the people that work here are so nice, the apartments are beautiful I am so happy here

By: Carolyn Weis Verified Resident

Source: Property Site Read Property Manager's Response

''Hello Carolyn,Thank you for taking the time to post regarding your residency with us online, We value hearing your feedback and knowing that you are having a positive experience at the Vesada community - welcome home!Take good care,Kristie - Weidner Customer Service''

Posted On: 2/28/2017

santos Valdes

Wonderful

By: santos Valdes Verified Resident

Source: Property Site Read Property Manager's Response

''Hi there Santos,Great to hear from you and to know that you are having a wonderful experience at the Vesada Apartment Home community. Thank you for the recommendation and we welcome you home!Kind regards,Kristie - Weidner Customer Service''

Posted On: 1/26/2017

Excellent place

I am a senior and moved in a few months ago. I love it here The atmosphere, the people, and the surroundings are wonderful. I feel at home with Lorraine and her team.

By: Floyd Wiley Verified Resident

Source: Property Site Read Property Manager's Response

''Hi there Floyd,We appreciate hearing from you and knowing that you are loving your community and that Lorraine is taking great care of you - welcome home!Kind regards,Kristie - Weidner Customer Service''

Posted On: 1/18/2017

I am a happy resident

It's very nice here. The staff is very nice. Beautiful and quiet. My only complaint is the neighbors are not the greatest but hey not much they can do about that

By: Esteban Leyva Verified Resident

Source: Property Site Read Property Manager's Response

''Hi Esteban, this is Jen from Customer Service. So glad to hear you love your community, we think theyâ??re pretty terrific too! Iâ??ll be sure they get a copy of your review and your kind words for them. Thanks! Jen''

Posted On: 1/17/2017

I'm sooo happy here...

After looking for many many months I finally found the right place for me. I live in a one bedroom with attached garage and I have plenty of room. The interior layout is very spacious. The front office staff is so friendly and always greets people with a smile. I have not had to call for maintenance often however when I have they have been prompt and courteous. Prior to moving to Vesada I lived in a brand new apartment community and I could hear everything through the ceiling and walls at all hours of the day and night. Thankfully in my new apartment at Vesada that is no longer an issue. I am grateful to have found Vesada and happily call it my home.

By: Michelle Smith Verified Resident

Source: Property Site Read Property Manager's Response

''Hello Michelle,Thank you for taking the time to post feedback of your residency with us. I am glad to hear that you are enjoying plenty of room in your apartment home and having a positive customer service experience on-site. We value hearing form you along with your choice to make your home at the Vesada community.Kind regards,Kristie - Weidner Customer Service''

Posted On: 1/16/2017

I love the property and the nature surrounding it.

''I decided to make Vesada my first place about a year ago. It was the best decision I made that year. I love the view of the hillside from my third story window. The people living here are nice, the property is clean and the landscaping is maintained really well. Vesada wouldn't be Vesada without its great staff. They truly love what they do and it shows whenever they greet you by name. It's amazing that they can remember every resident's name''

By: Manuel Valverde Verified Resident

Source: Property Site Read Property Manager's Response

''Hi there Manuel,So glad to hear that you are enjoying the hillside views along with the the team on-site - we think they are pretty super as well! Please know that we value hearing your feedback and thank you for choosing to make your home here with us at the Vesada community.Take care,Kristie - Weidner Customer Service''

Posted On: 1/16/2017

Happy to live here

I am a long time resident of the Vesada Apartments. I have been living here about 5 years. The complex is quiet, clean and my neighbors are friendly. The staff is pleasant and always helpful. When I walk into the leasing office they know me by name. All my maintenance requests are filled in a timely manner. There are monthly events for residents such as taco night or kettle corn and funnel cakes, yum I love calling the Vesada Apartments home and I recommend this complex to anyone looking for a new place to call home

By: tiffini Johnson Verified Resident

Source: Property Site Read Property Manager's Response

''Hello Tiffini,We love hearing from our valued residents and knowing that you are having a residential experience with us that you would easily recommend to a friend. We value your choice to call the Vesada community your home and are glad that you are enjoying the monthly events!Kind regards,Kristie - Weidner Customer Service''

Posted On: 1/16/2017

Absolutely phenomenal.

this is the best staff i have ever had the pleasure of living in their community. From the girls in the office, to the guys on maintenance, every one is great and very helpful.

By: steven Washbon Verified Resident

Source: Property Site Read Property Manager's Response

''Hello Steven,Thanks so much for the kind words regarding the staff at the Vesada community. I am glad to hear that you are having a positive customer service experience and I will be sure to tell them to keep up the great work!Be well,Kristie - Weidner Customer Service''

Posted On: 1/2/2017

Excellent

Excellent place to live. This is Home

By: Ismael Hernandez Verified Resident

Source: Property Site Read Property Manager's Response

''Hello Ismael,We value hearing your feedback and knowing that you are enjoying the Vesada Community - welcome home!Kind regards,Kristie - Weidner Customer Service''

Posted On: 12/27/2016

I'm in love with our apartment

It's comfortable, quiet, very well kept complex with sufficient and acommodating parking.

By: Briana Landeros Verified Resident

Source: Property Site Read Property Manager's Response

''Hello Briana,Great to hear that you are loving your quiet and comfortable home! Thank you for posting and for choosing to call the Vesada community, your home.Take good care,Kristie - Weidner Customer Service''

Posted On: 12/8/2016

No words

Like it but don't like it

By: Christopher Moore Verified Resident

Source: Property Site Read Property Manager's Response

''Hello Christopher,Thank you for posting and I am so sorry to hear that you are not loving your home! Please do feel free to reach out to the on-site team or with the Customer Service department at 855.411.9343 or via email at [email protected] at your earliest opportunity so that we can find out what sort of issues you may be experiencing and how we can work toward improvement.Kind regards,Kristie - Weidner Customer Service''

Posted On: 12/1/2016

It's a welcoming, quiet community.

It is really comfortable.

By: Zachary Emorey Verified Resident

Source: Property Site Read Property Manager's Response

''Hi Zachary, this is Jen from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! Thank you again, Jen''

Posted On: 11/4/2016

Perfect choice

Great place to live friendly place

By: Jose Arreola Verified Resident

Source: Property Site Read Property Manager's Response

''Hello Jose,Thanks for taking your time to provide feedback online of your experience with us at the Vesada community. We appreciate your recommendation and value your residency - welcome home!Kind regards,Kristie - Weidner Customer Service''

Posted On: 10/29/2016

No complaints, love it so far.

I would definitely recommend these apartment homes.

By: Karen Robles Verified Resident

Source: Property Site Read Property Manager's Response

''Excellent to hear your feedback Karen! Please do keep us posted if you are in need of any assistance and we thank you for choosing to make your home here with us at the Vesada Apartment Home community.Kind regards,Kristie - Weidner Customer Service''

Posted On: 10/16/2016

resort living

the Vesada is one of the best apts I've lived in. The office staff are the best in the business and I care about them as I would a family member. The grounds crew are always visible working.. The site is well kept and relaxing. The credit card convenience fee when paying rent is the only thing that I count as negative.

By: MELVIN MONTGOMERY Verified Resident

Source: Property Site Read Property Manager's Response

''Great feedback Melvin! Thank you for letting us know that you are having a positive experience all around at the Vesada community and we thank you for choosing to make your home here with us. My apologies regarding the fee for paying with a credit card as I can understand the frustration. The fee is put in place by the credit card company and is passed to them directly by our payment processor and not something that generates any sort of revenue for us. So while we do not love the fee, we wanted to be able to provide payment options that we heard were important to our residents. Thanks for the feedback and welcome home!Take care,Kristie - Weidner Customer Service''

Posted On: 10/6/2016

not the best

not the best, its fine for the mean time but i will most likely be looking else where when my 10 months are up

By: Genesis Banuelos Verified Resident

Source: Property Site Read Property Manager's Response

''Hello Genesis,Thank you for posting and if you are interested in discussing your experience in further detail, please do not hesitate to contact our Customer Service department so that we can find out what sort of issues you may be experiencing onsite and how we may be able to assist. Please connect at 855.411.9343 or via email at [email protected] at your earliest opportunity. Kind regards, Kristie - Customer Service''

Posted On: 10/3/2016

Wonderful apartments

Its great but we pay too much for utilities, they kind of charge you for what you use as well as what the distributed price is

By: Anthony Smith Verified Resident

Source: Property Site Read Property Manager's Response

''Hello Anthony,We appreciate hearing from you and value your choice to make your home here with us at the Vesada community. If you have any questions regarding your utility bill, please do not hesitate to connect with your on-site team directly at 951.685.8668 or via email at [email protected] so they can assist you with any concerns. Kind regards,Kristie- Weidner Customer Service''

Posted On: 10/2/2016

Great property

Love living here It's quite and neighbors keep to themselves. Property appearance is always clean and nice.

By: Nadia Davila Verified Resident

Source: Property Site Read Property Manager's Response

''Hi there Nadia,So glad to hear that you love living at the Vesada community and are able to enjoy a quiet, clean home. Thanks for posting your feedback as we welcome hearing from all of our valued residents!Kind regards,Kristie - Weidner Customer Service''

Posted On: 10/1/2016

great location

good staff

By: tajinder Kaur Verified Resident

Source: Property Site Read Property Manager's Response

''Hello Tajinder,Thank you for posting your feedback online as it is great to know that you are having a positive experience with the on-sites teams at the Vesada community. I will be sure to let them know to keep up the good work!Take care,Kristie - Weidner Customer Service''

Posted On: 9/30/2016

Lovely Apartments w minor concessions

''Vesada apartments in Riverside are really nice apartments. The layouts are conducive to single folks or families. The rooms are not overly large, but completely adequate for most living needs. The kitchens are on the lux side with stainless steel appliances and granite counter tops. That's not something you see in most apartments in SoCal. All the fixtures are nickel or something like it and there are lovely little details like the doors and molding that give the apartments a fresh and modern look. A real plus is that each unit comes with its own washer dryer unit. Ours is in a closet on the patio and it works out just fine. On the down side there can be a few little things in your apartment that need attention before your move in. We found that some of the cabinets needed tightening and there way water damage not extensive and not tantamount to mold under some of the sinks. There isn't a lot of extra storage. My master has a walk in closet and the other room has two built ins, but for the entire apartment, that's it. It doesn't leave a lot of room for odds and ends. We were lucky enough to get a garage, so it worked out that we could store overflow items there with one of the cars. Staff is friendly and helpful most of the time. Maintenance is quick and efficient. They can't solve all of your problems, but they can fix pretty much anything in the apartment. They are also very friendly. The management staff has limited authority. Weidner makes most of the major decisions regarding the complex. There were a few times when we had to call corporate to get satisfactory answers to questions about rent increases and parking issues. Parking It's no picnic. There is a definite shortage. I could go on for days about the issues with parking. The gist is that everyone is assigned ONE parking space either a garage or a carport . Then everyone who parks in open spaces needs a permit supposedly . You only get ONE permit per house''

By: Noelle Cammon Verified Resident

Source: Property Site Read Property Manager's Response

''Hello Noelle,Thanks so much for taking time to post online and for your recommendation of Vesada Apartment Homes. Please know that we value hearing your feedback along with your choice to reside at a Weidner community.Kind regards,Kristie - Weidner Customer Service''

Posted On: 9/1/2016

my stay at vesada apartment

the apartments were nice the only downside to this place was the parking. If you get past 7pm good luck finding a place to park. Overall the place was well maintained never any loud noises coming from neighbors. Would recommend to other people.

By: David Jacobo Verified Resident

Source: Property Site Read Property Manager's Response

''Hi there David,We appreciate hearing of your positive residential experience and thank you for choosing to make your home here with us at the Vesada community.Take good care,Kristie - Weidner Customer Service''

Posted On: 8/31/2016

Love the quiteness and cleanliness.

Love the more private entrances and not hearing TV's and doors slamming. Love the apartment layout and utilization of space.. Convenience of hominess. Appliances updated and washer and dryer availability. Hate the mailbox system. Previous tenets mail keep coming in no matter what you do. Feel so unsafe have changed my mail out of complex. Hate the inconvenience.

By: susan Moore Verified Resident

Source: Property Site Read Property Manager's Response

''Hi there Susan,I am so glad to hear that you are enjoying a quiet space and love the layout of your apartment. Thank you for choosing to make your home with us at the Vesada community!Kind regards,Kristie - Weidner Customer Service''

Posted On: 8/9/2016

Looks can be deceiving But still a giid place

I like the look but walls are super thin and neighbors are all snobs they don't pick up there dogs waste To much money do deal with petty stuff

By: shane Michael Bean Verified Resident

Source: Property Site Read Property Manager's Response

''Hello Shane,I'm Kristie from the Customer Service department and I appreciate you taking the time to post your concerns and for letting us know of the pet waste so that we can take this opportunity to work toward improvement. Thank you for your patience along with your recommendation of the Vesada community.Kind regards,Weidner Customer Service''

Posted On: 7/29/2016

Beautiful Place to call Home

I love the community. Its very well maintained and the inside of the apartments and all ammenities are all newer upgraded applicances. The layouts are very spacious and modern. The kitchen and the garden bath tubs are overall my most favorite things about the apartment. The minute you walk into your apartment you love it.. Its definately a place to call home.

By: Ashley Roderer Verified Resident

Source: Property Site

Posted On: 6/24/2016

Could use more noise covers

I would have to be honest and say that at the beginning it was awesome. But with time it has gotten out of hand with parking the pool and the poop everywhere. Letting all kinds of people move in. Also the walls are too thin between the apartments.

By: Jessica Tejada Verified Resident

Source: Property Site Read Property Manager's Response

''Hello Jessica,Thank you for taking the time to post. We read all of the reviews with the goal to improve the experience of living in a Weidner community for our residents. Please know that we value hearing your feedback along with your choice to make your home with us here at the Vesada Apartment Home Community.Kind regards,Kristie - Weidner Customer Service''

Posted On: 6/9/2016

Fantastic Apartments

I love it here. It's nice and quiet. I have no complaints about this complex.

By: Elizabeth Gonzalez Verified Resident

Source: Property Site Read Property Manager's Response

''Hello Elizabeth,I'm Kristie from the Customer Service department and I am glad to hear that you are enjoying your home. We thank you for your recommendation along with choosing to reside at a Weidner community. Take care,Kristie - Weidner Customer Service''

Posted On: 3/26/2016

Parking is horrible

We come home late sometimes, and just to find people parking in our assigned ports Then we have to call the towing company ourselves and wait at least 30 minutes for them to possibly show up, leaving us to wait until these people decide to move from our spot There are so many vehicles without a parking permit that park inside, leaving most of us residents without parking. When we first moved in, the towing company was definitely on it about 1yr ago , then parking rules changed and since then have not seen the patrol car or towing once

By: Linda Cruz Verified Resident

Source: Property Site

Posted On: 3/22/2016

Wonderful Community

We moved in 5 weeks ago. So far everything is great Wonderful Staff who are always ready to help w a smile . Great Maintenance crew On point with anything that needs attention. Everyone is very organized . Property is well maintained. Community is very friendly. Love the holiday events activities they host for the kids. Park is always clean. My Kids love it . My husband and I are very happy enjoy living here.

By: Angelina Arzola Verified Resident

Source: Property Site Read Property Manager's Response

''Hi Angelina,We're so glad to hear you love your home and We'll be sure the team on site and their managers see your great review, too. Thanks for taking the time to share your feedback!''

Posted On: 12/31/2015

Amazing staff

Every interaction that I've had with the office team has always been pleasant. They really go out of their way to be beyond helpful.

By: Olivia Guerrero Verified Resident

Source: Property Site

''Hi Angelina,We're so glad to hear you love your home and We'll be sure the team on site and their managers see your great review, too. Thanks for taking the time to share your feedback!''

Posted On: 12/1/2015

the property is up to date and is cozy

I love the cozy feel in the apartments because of the fireplace. The staff is super friendly and very helpful.

By: Mira Fayssal Verified Resident

Source: Property Site

''Hi Angelina,We're so glad to hear you love your home and We'll be sure the team on site and their managers see your great review, too. Thanks for taking the time to share your feedback!''

Posted On: 9/1/2015

It's quite, and well maintained . I love it here.

It's spacious apartment homes, pretty quite depending on your neighbours, mainly families that live here which is nice. Overall amazing

By: Carli Wurzel Verified Resident

Source: Property Site Read Property Manager's Response

''Hello Carli,It's great to hear that you are loving your home and community. We value your feedback along with the choice to call Vesada your home.Be well!Kristie - Customer Service''

Posted On: 5/1/2015

Nice complex some oppurtunites

Quiet most of the time except in the morning where there is loud neighbors walking down the courtyard. Other issues include very loud hallway doors that slam especially on windy days. Parking is a major opportunity with many residents not utilizing their garages only for storage. The only alternative is to park outside of the complex and risk a ticket or stolen vehicle. The landscaping company comes 8am every Wednesday which can be loud and annoying. Other than these issues there can be far worse things. I would overall recommend this complex to friends and family.

By: Chris Good Verified Resident

Source: Property Site Read Property Manager's Response

''Hello Chris,I'm Kristie from the Customer Service department and I wanted to thank you for taking the time to post a review regarding your residency with us. We value your choice of residing with us and I will be sure to pass your review along to the site so that we can work toward improving on the items mentioned. Kind regards,Kristie - Customer Service''

Posted On: 1/2/2015

Have lived here for 4 yrs. and love it.

Awesome. Can t beat the location and the view. The facilities (weight room, bathrooms, barbeque and pool) are well maintained and clean. The Staff is in a word stellar, much better than the previous owners. Maintenance crew is always there and helpful. Lorraine is the BEST!

By: Michael Silance Verified Resident

Source: Property Site Read Property Manager's Response

''Hi Michael, this is Wendee form Customer Service. Thanks so much for your review. We love to hear from our residents. I will pass your kind words along to the site. Take care, Wendee''

Posted On: 1/2/2015

Happy at Vesada

I have been here at Vesada for 3 years now and I must say things just keep getting better every year. This new management and staff are on it and really make you feel important and like family. Thank you Vesada family and Happy New Year!

By: Michele Helm Verified Resident

Source: Property Site Read Property Manager's Response

''Hi Michelle, this is Wendee from Customer Service. So glad to hear you love your community, we think theyâ??re pretty terrific too! Iâ??ll be sure they get a copy of your review and your kind words for them. Thanks! Wendee''

Posted On: 9/2/2014

Pleasent until new management took over, now life here

Very frustrating to say the least. A once pleasent community has been turned to crud now that the management has changed. Trash bins overflowing and stinky. Bathrooms locked to pool area causing big messes and unsanitary issues when pool is in use. Maintence and personal have an i don t care attitude.

By: tamara Hartman Verified Resident

Source: Property Site Read Property Manager's Response

''Hi Tamara, this is Wendee from Customer Service. Thank you for your feedback and giving us the opportunity to improve. I am really sorry you had a bad experience. I know that you have been in touch with the Area Director and that the previous owner's policy was to lock the bathrooms by 5pm and really glad we have fixed that. We are investing long term in the property to make it better in additions to putting customers first. If you would like to contact me with any of your concerns please feel free to call me directly at 855-411-9343 or email [email protected] Take care, Wendee''