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Posted On: 12/13/2021

Basic Customer Service Not Even Met

Office staff refuses to let anyone in to answer questions. My roommate has called the office and was hung up on.

By: Victoria Ngo Verified Resident

Source: Property Site Read Property Manager's Response

Victoria, Please accept our apologies for whatever situation was taking place. It is my understanding that your concern was addressed, however, I will reach out to you directly to confirm that. Thank you, Corey Baker

Posted On: 6/29/2021

Thank you

I want to thank the administration of the apartment for addressing my concerns without causing me any embarrassment. All the staff has been great at managing my concerns. Lydia

By: Lydia Corum Verified Resident

Source: Property Site Read Property Manager's Response

Hi Lydia, We’re thrilled you took a moment to share your experience. Thank you for recognizing our office team! We work really hard to make sure all of our residents and prospective residents always have a great experience with us! A million thank you's from all of us here at Capitol Towers!

Posted On: 6/25/2021

Thank you

I have been a resident since October 2020 and have felt extremely happy with being here. The staff is always so helpful and always looking for ways to make me feel comfortable. The only complaint I could have, if the parking. There is no place for guests to park. Not overnight, but those that just come for dinner or part of the day I really am writing this to thank the office for helping me with the cleaning of the patio. I could not have done the job as well as they did. I am glad I decided to move here. Thank you Lydia Meyers Corum RN MSN CWCN

By: Lydia Corum Verified Resident

Source: Property Site Read Property Manager's Response

Hi Lydia, We are thrilled to know you are loving your home here at Capitol Towers! Thank you for recognizing our staff, they are truly a vital part of our community. We understand the parking situation is a bit frustrating. As we notified you when touring our community, the parking is run by the City of Sacramento. There is overnight parking for guests, this can be paid for at the kiosk located outside the garage by the main office or using the park mobile app and enter zone number #49166. The overnight rate is $7.00 (4:00pm-8:00am). See you around the community! Thanks again for being a valued resident, Capitol Towers.

Posted On: 3/25/2021

Rating

I love it.

By: Isidro Medina Verified Resident

Source: Property Site Read Property Manager's Response

We love that you love living here at Capitol Towers! Thank you!

Posted On: 2/17/2021

The Best Office Staff and Service Technician

I would love that and the office and service technicians for all the care and wonderful help I have been given. The people have always been able to come when I need them and fix what I need. I also love the new frig, hot water heater, and thermostat

By: Lydia Corum Verified Resident

Source: Property Site Read Property Manager's Response

Thank you, for the kind words Lydia. We value each and every one of our residents here at Capitol Towers We take pride in knowing that we have satisfied your maintenance request when given. I am very happy to hear that you are enjoying the new upgrades to your unit. Thank you, kindly. Office Staff

Posted On: 9/24/2020

Great place to live!

By: Brian Clemons Verified Resident

Source: Property Site Read Property Manager's Response

Brian, we value you as a great tenant. Thank you, for the kind words.

Posted On: 7/26/2020

Apartment Review

To Whom It May Concern: This review is intended to provide an overall rating/opinions of my experience living in the Capitol Tower Apartments since moving in on May 2020. First, the apartment management and the maintenance staff have been attentive and quick to address any issues that I've had. They make sure to explain the circumstances and try to arrange alternatives to fix any problems. Also, we really like the location because everything is so close by (i.e. work, parks, shops, bars etc.). I also like the fact that all the amenities are easy to access and kept well maintained. The maintenance personal are polite and well knowledgeable. (I would really like to thank Joe for all his help and hard work) In addition, I’ve lived in a few places in downtown and midtown (i.e. ICE H., near the court etc.), and I believe this apartment is the best so far. Nevertheless, despite the moderate noise due to the construction happening, the noise created by neighbors is limited or close to nothing, which I think is more important. (I live in the tower) Everything seems to be okay so far and I hope it continues to be.

By: Josh Verified Resident

Source: Property Site Read Property Manager's Response

Thank you so much for the review, Josh! Joe, our maintenance supervisor is very quick and efficient with his work, thank you for taking a moment to recognize him! He takes pride and makes sure that the job is done right the first time. The construction that is going is apart of our apartment complex , we so excited to announce that we are adding on 436 more units coming Mid 2022 . We are so excited that its a work in progress. We appreciate your residency here and are so excited that you have chosen Capitol Towers as your new home.

Posted On: 7/9/2020

Best Apartment Ever!

Very happy to live here, just signed a new lease can’t wait for the new tower next year!

By: Justin Toshi Verified Resident

Source: Property Site Read Property Manager's Response

Hi Justin! We are excited for the new tower as well! Happy to have you stay within the community, and to hear that you are loving your home at Capitol Towers!

Posted On: 6/9/2020

Sad to leave

We lived here three years and were sad to leave. Great location, beautiful pool, on site gym and attentive staff. The apartments have recently been updated and are spacious with beautiful windows. There is a bus stop and Rural Metro train service immediately in front of the building. The Golden One Center is just two blocks away!

By: Janie Verified Resident

Source: Property Site Read Property Manager's Response

Hi Janie! Thank you so much for the awesome review! We appreciate your long term residency here at Capitol Towers. You will truly be missed. Thank you, and you are always welcome back!

Posted On: 6/3/2020

Highly recommended

I love my studio apartment! It is thoughtfully laid out with a lot of storage and a nicely equipped kitchen. The best part is the huge balcony where I can unwind and watch the sun set after a busy day at work. The building is secure and quiet. The staff and residents are very friendly.

By: Juliana G. Verified Resident

Source: Property Site Read Property Manager's Response

I am so happy you love your new apartment home! We value each and every one of our residents here at Capitol Towers.

Posted On: 5/20/2020

So Lovely!

Moved in 5/16 and so far it has been such a comfortable move. I already feel at home! I want to give a shout out to Rehanna, Brie, and all the girls that were in the office on 5/19. My puppy ran out of my apartment on my third day here and I was on the verge of crying because I couldn't get him because he thought it was game and kept running. The girls were so sweet and helped me capture him in the lobby. They were so caring. So grateful, Thank You!

By: Jessica Parra Jauregui Verified Resident

Source: Property Site Read Property Manager's Response

Hi Jessica! We appreciate you taking the time to provide us with your feedback and are glad to hear you are happy calling Capitol Towers your home! We're so glad that we could help you "capture" your playful furry friend. We will make sure that Rehanna, Brie, and all the girls in the office get the recognition they deserved. Thank you for your kind words, and welcome to Capitol Towers. Kind Regards, Mesha, Community Director

Posted On: 5/12/2020

Move in

It’s been an odd time to move in during the corona pandemic. However, moving in was easy very smooth transition easy location in a nice area and a welcoming community. During this time Rehanna who works in staff was very communicative and resourceful with any questions or guidance throughout the whole process which made things real easy. I look forward to getting the full experience of living in capital towers soon enough.

By: Khalil Williams Verified Resident

Source: Property Site Read Property Manager's Response

Hi Khalil! Thank you for providing us with your feedback. Our aim is to provide great customer service to all of our residents, and we are very happy that we could assist you and make things a little easier. We are ecstatic to know that you enjoyed your experience, and we will make sure that Rehanna gets the recognition she deserves. Thanks for being a part of our community and for sharing your experience! Kind Regards, Mesha, Community Director

Posted On: 5/6/2020

Capitol Towers

I moved in almost a month ago and everything has been so great. The establishment is extremely clean and the staff is all friendly. Rehanna has been so sweet and informative throughout this entire process, going above and beyond to make me feel welcome. She made making relocating an easy transition. I highly recommend these apartments.

By: Mariah Verified Resident

Source: Property Site Read Property Manager's Response

Hi Mariah! Thank you for taking the time to write this review! We are so happy to hear you are settling in well with your new apartment, and we look forward to having you as a part of our community. Our aim is to provide great customer service to all of our residents, and we are very happy that we could assist you and make things a little easier. Rehanna works very hard, and we will share your kind words with her. Kind Regards, Mesha, Community Director

Posted On: 10/23/2019

Awesome place to live

CT is an awesome place to live in the heart of Downtown. Living here for the second time it’s still a great experience from getting an apartment to living here. The pool/spa area combined with the gym is upscale compared to other places. Walking distance to K street and the Golden 1 Center as well as the ability to get to midtown quickly is to die for. If you don’t want to drive you can jump on light rail and get around or get to Amtrak directly. All in all, by far, one of the best places to live in Sacramento.

By: Brian Clemons Verified Resident

Source: Property Site

Posted On: 10/16/2019

Capitol Towers is home.

I have lived at Capitol Towers for 2.5 years now and I absolutely love it. I have never lived in an apartment that feels so much like home. There is a sense of community here and that's hard to find. The place is kept very clean, maintenance is quick to respond to any work orders and the office staff are always going above and beyond for residents. The location is perfect because you are close to midtown but it's still quiet. I love the floor to ceiling windows and the balcony, lots of natural light and great views. I am very happy to call CT home!

By: Megan Hodapp Verified Resident

Source: Property Site Read Property Manager's Response

Thank you so much for the review, Megan! We're honored that you continue to make Capitol Towers your home. Please let us know if there is ever anything we can do to make you feel more at home :)

Posted On: 1/23/2018

We have just arrived. But we are enjoying our stay.

We have just arrived. The first contact with the people at the office Eddie was excellent. Helpful and accessible. We are really glad with their help. The apartment is what we looked for, and it was ready and clean. This first month has been great. No complains.

By: Robert Guerri Fernandez Verified Resident

Source: Property Site Read Property Manager's Response

''Hello Robert,We welcome you to the Capitol Towers community and are glad to hear that you have had a positive move in experience. Please do keep us in the loop if you are in need of any assistance and we thank you for choosing to reside at a Weidner community.Take good care,Weidner Customer Service''

Posted On: 10/2/2017

Amazing property

Amazing place to live with amazing, professional staff. Highly recommend for working professionals

By: tyler Aguilar Verified Resident

Source: Property Site Read Property Manager's Response

'Hi Tyler, this is Jen from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! Thank you again, Jen''

Posted On: 9/5/2017

Great Experience - Start to Finish.

''My two year experience was great. From the start, Rehanna and Brian were great. Throughout, Rehanna was timely and nice in responding to any email and in-house questions were answered right away. When I had a AC leak, Armando and anyone who assisted him were very quick to respond. Armando and Rehanna provided me updates, whether by email or telephone. Everything was resolved great with no damage. The termination process I purchased a home from the preliminary and to end was great. Brittany answered all my questions regarding the process and very nice, up to my last day. Last minute close-out with Rehanna was quick and painless even got a few space design tips. Start to finish my experience with the staff was great and always professional use of the amenities were a breeze and grounds were always neat. Please just use Eric no last name when posting....Thanks. ''

By: Eric Dockter Verified Resident

Source: Property Site Read Property Manager's Response

''Hi Eric,Thanks for the great review! We will be sure to share your glowing words with our on-site staff. Good luck in your future endeavors and thank you for being a part of the Capitol Towers community.Best regards,Weidner Customer Service''

Posted On: 9/4/2017

great place for the young crowd

Place is great. The ammenaties are awesome and updated. The people are very friendly. And great restaurant and coffee shop downstairs. The pool is always clean

By: Nick Dale-hadler Verified Resident

Source: Property Site Read Property Manager's Response

''Hi Nick,We appreciate you taking the time to post about your residency online and are very happy you are enjoying the amenities that are available at the Capitol Towers community. Welcome home!Best regards,Weidner Customer Service''

Posted On: 7/10/2017

I have been here for 7 years and absolutely love living

It's a great place to live. The company makes sure that all your maintenance problems are taken care of immediately so that you can enjoy your living experience. The walls are a bit thin so I have heard my neighbors many times and even smelled cigarette smoke in my apartment from a downstairs neighbor who smoked like a chimney, but I have enjoyed my time here.

By: scott Loken Verified Resident

Source: Property Site Read Property Manager's Response

''Hi Scott! Thank you for taking the time to post online regarding your residency with us. We value hearing your feedback and knowing that you are having a positive experience at Capitol Towers community - welcome home! Best, Weidner Customer Service''

Posted On: 6/29/2017

Location and Staff are amazing.

''Professional and kind apartment community. The front office had scheduled pool and spa maintenance scheduled for one weekend and it was completed within the 72 hours that they had promised.''

By: tracy Teague Verified Resident

Source: Property Site Read Property Manager's Response

''Hi Tracy, we value hearing your feedback and knowing that you are enjoying your home along with the amenities that are available at Capitol Towers. Thank you for posting and for choosing to make your home here with us at a Weidner Community. Best, Weidner Customer Service''

Posted On: 6/1/2017

Beautiful living space community

I've enjoyed the friendly community, beautifully well kept grounds and awesome office staff. The location is perfect for me too. I often enjoy sitting on my balcony looking out over all the trees. A great place to call home

By: Anne Shoemaker Verified Resident

Source: Property Site Read Property Manager's Response

''Hi Anne, thank you for taking the time to post online regarding your residency with us. We value hearing your feedback and knowing that you are having a positive experience at Capitol Towers community - welcome home! Best, Weidner Customer Service''

Posted On: 6/1/2017

Great location, clean apartments, and safe complex

Great place to live for all ages especially if your from the ages of 21-30. Lots of great people, nice pool, clean gym, and wonderful staff

By: Javad Khoshnevisan Verified Resident

Source: Property Site Read Property Manager's Response

''Hi Javad, we love hearing that the Capitol Towers community is a 'great place to live' - we value hearing your feedback and welcome you home! Best, Weidner Customer Service''

Posted On: 5/5/2017

Great Property

Its a beautiful property, clean, quiet and in walking distance to everywhere downtown.

By: Fred Mannara Verified Resident

Source: Property Site Read Property Manager's Response

''Hello Fred,We appreciate hearing your positive feedback of the community along with the location and we thank you for choosing to make your home at Capitol Towers!Take good care,Kristie - Weidner Customer Service''

Posted On: 4/28/2017

Above average

the weighing scale in the gym needs to be replaced.

By: Paolo Legaspi Verified Resident

Source: Property Site

Posted On: 4/24/2017

Great apartments, top notch staff

''My husband and I love living at Capitol Towers, especially with all of the excitement of our growing downtown just a few blocks away The best part about living in Capitol Towers is the amazing staff. Rehanna has been a lifesaver. She put in a maintenance request when she noticed part of our fence had fallen. We have a small dog who could have escaped and she took care of it right away without us asking It's that kind of thoughtfulness that makes us love and want to stay at Capitol Towers. There very few things I would change. One is the lack of parking nearby, especially after the city changed the hours of the meters and the high cost of the monthly parking pass. We also have quite a noisy upstairs neighbor but if he had a rug it might help muffle some of his music, coughing, ect. I have lived in places that require rugs when you have laminate or hardwood floors. The noise drives my husband a bit crazy sometimes but in the grand scheme of things the noise is to be expected when we chose to live on the ground floor Lastly, something that would really put Capitol Towers over the top though we do love it here is to have some sort of bike storage unit. We had a bike stolen out of our backyard and so did our neighbor. It would be great if there was a protected space that Capitol Towers residents could use as a a bike storage closet. I hope this didn't seem too critical. We love Capitol Towers, especially the staff and the well-kept grounds and we hope we are able to stay another year ''

By: Devin Mcbrayer Verified Resident

Source: Property Site Read Property Manager's Response

''Hello Devin,Thanks so much for choosing to reside with us at the Capitol Towers community and please know that we value hearing your feedback. I will be sure to pass it along and if you are still experiencing any issues with noise, please be sure to let the on-site office team know so that they can work towards a solution for you. So glad to hear that Rehanna was helpful regarding your furbaby - we appreciate her initiative as well and are glad to know that our on-site teams are looking out for our valued residents.Take good care,Kristie - Weidner Customer Service''

Posted On: 4/7/2017

Awesome place to live

''I have lived at Capitol Towers since 2011. I was never sold on the idea of living in Sacramento until I found this place. It's right downtown with the arena only blocks away. I really like the gym amneties as well as the pool. The staff is extremely professional and has worked with me every time I had any issue whatsoever. Special shout out to the new community director Laura. She helped save the gym that I manage here. She went out of her way to accomadate a tense situation that developed due to some flooding issues that were completely beyond the control of Capitol Towers and well beyond the scope of her immediate job. I love the new management team here and I will continue to live here as long as I am in Sacramento. Nothing is perfect but the team here really does do their best to work with the residents and business owners here. Also I have known the maintenance staff for a long time as well here. Armando, Marco and Maria all go out of their way to be friendly and accommodating and make me feel like they really care about us as residents. I don't know all of the new staff but I habe zero complaints They've all been very helpful anytime I've ever had any request. I'm glad that Rehanna stayed on as well She's always been extremely friendly and my dog is in love with her treats lol. Thanks again for everything Chris SAVAGE''

By: Chris Savage Verified Resident

Source: Property Site Read Property Manager's Response

''Hello Chris,Thank you for taking the time to post online regarding your residency with us. We value hearing your feedback and knowing that you are having a positive experience at the Capitol Towers community - welcome home!Take good care,Kristie - Weidner Customer Service''

Posted On: 4/6/2017

Not a great guide and direct

''Great place to live, last management company was a breeze and was the most professional team I had experienced with. I've lived here for a really long time and the new director tried setting up an appointment with me due to a disagreement she had with myself which made me uncomfortable and literally was told she doesn't like me. Tried reaching corporate to file a complaint but can't figure out the direct line and was put on hold. Sometimes I leave the office after grabbing coffee and I can hear one of them saying how annoying or how much she dislikes me. Except for Rehanna and the new girl Emma. I am highly dissapointed and ask that the old Director Lauren to comes back, we all miss her. I don't have much complaints in general but something serious isn't right here. Other then that it's a great place to live we just need more respect and professionalism The maintenance crew though is amazing so far and I am pleased that none of them left ''

By: Chris Verified Resident

Source: Property Site Read Property Manager's Response

''Hello Chris,Thank you for posting and my apologies for any frustration you may have experienced. I do not have a full name on your review to reach our to you directly but please do not hesitate to connect with Jen in our Customer Service department to discuss your experience in further detail. She can be reached at 855.411.9343 or via email at [email protected] at your earliest opportunity.Kristie - Weidner Customer Service''

Posted On: 4/3/2017

Nice propert for being in the Downtown area.

'the living culture is awesome and fells like home here.

By: Paul Mitchell Verified Resident

Source: Property Site Read Property Manager's Response

''Hello Paul,Thank you for your feedback and for taking the time to post online regarding your residency with us. I am glad to hear that you are having a positive experience at the Capitol Towers community and we appreciate your choice to call this your home. Kind regards, Kristie - Weidner Customer Service''

Posted On: 3/6/2017

Capitol towers Lifestyle

One of the underrated perks of Capitol Towers are the free fitness classes for residents. There is a basement gym which is normally open for great fitness classes, strength training, zumba, and personal defense. If you factor in the costs of working with a personal trainer elsewhere it helps justify the high rent. The only problem with the basement of the tower is that it floods periodically in winter. And the plumbing in the basement laundry room backs up onto the floor.

By: Rory Allen Verified Resident

Source: Property Site Read Property Manager's Response

''Hello Rory,Thank you for taking the time to post.Â Â We read all of the reviews with the goal to improve the experience of living in a Weidner community for our residents.Â Please know that we value hearing your feedback along with your choice to make your home with us here at Capitol Towers Apartment Homes.Kind regards,Kristie - Weidner Customer Service''

Posted On: 2/27/2017

Great Location

I love living in Capitol Towers. The location is unbeatable, and it is a great place for dogs. The patios in the villas are wonderful for dogs. The one thing I am not satisfied with is the insulation resulting from the sliding doors, but that is only because they are older doors. Other than that, the apartment is great and worth every penny

By: Alexandra Bohlman Verified Resident

Source: Property Site Read Property Manager's Response

''Hello Alexandra,Thank you for taking the time to post. We read all of the reviews with the goal to improve the experience of living in a Weidner community for our residents. Please know that we value hearing your feedback along with your choice to make your home with us here at Capitol Towers Apartment Homes.Kind regards,Kristie - Weidner Customer Service''

Posted On: 2/3/2017

serviceable but you can do better

''If you want a central location then Capital Towers is great, that location however comes with parking that is not always available, elevators that don't work well and amenities that they show you but then want you to pay for to use. You won't hear your neighbors but you here all the people outside especially on game nights when they come and take all the parking. Security here is an illusion, doors are routinely propped open and the entry system rarely works so you will be going down to the lobby to let your guests in. Hopefully the elevator is working. The grounds are beautiful but the constant whine of leaf blowers will likely get to you unless you live on an upper floor. Having a dog here is great but there isn't a dog park and too many humans can't be bothered to pick up their pets waste. In short it doesn't suck, you are paying for location and maybe a nice pool. ''

By: Mary Hare Verified Resident

Source: Property Site Read Property Manager's Response

''Hello Mary,Thank you for providing your feedback online. Weidner Apartment Homes acquired the Capitol Towers community at the end of 2016 and we are investing long term to improve the experience of living in a Weidner community for our residents. My apologies on any frustration regarding the elevator, we are in process with the service provider for some parts replacement and we are also vetting additional security companies so that we can ensure that we are receiving the best service. We have also addressed the loud machinery and this type of activity should not be happening during quiet hours (please do let us know if you experience this again in the future). We thank you for your patience regarding these items and please know that we appreciate your choice to make your home here with us at Capitol Towers Apartment Homes.Kind regards,Kristie - Weidner Customer Service''

Posted On: 2/2/2017

resident Review

I would say the location is golden. You are within walking distance to everything. The apartments themselves are not kept up too well i.e. outdated fixtures, sloppy paint job, outdated appliances . When I scheduled maintenance to come and repair something, things turned up missing. When I tried to schedule maintenance after 6pm when I was at the apartment they would not accommodate until I complained to management. As far as management and accommodations for working individuals in regards to maintenance, it is less than satisfactory. Management has changed recently over the last few months, so maybe new residents will have better luck. Also, my apartment had several flaws old damage that you can tell tried to be patched up but was not done very well. For instance, the toilet has a huge crack in the base of it and looks like someone tried gluing it back together rather than replacing. Also, the ventilation in the bathroom is less than satisfactory. There is a consistent musty smell because the fan is not strong enough, therefore, moisture is trapped. I have to open the window constantly when taking a shower to let it air out even in the cold winter . The apartments seemed to be priced solely on location. If it weren't for the location I would definitely not have considered these apartments. Maybe living in the tower is a different experience, but I lived in the villas around the tower.

By: Chris Joyner Verified Resident

Source: Property Site Read Property Manager's Response

''Hi there Chris,We welcome hearing feedback from all of our valued residents and my apologies if you have had an experience that has caused you any frustration. We read all of the reviews with the goal to improve the experience of living in a Weidner community for our residents and appreciate you mentioning specifics so that we can take this opportunity to work toward improvement. Kind regards,Weidner Customer Service''

Posted On: 2/1/2017

Nice, but a little expensive and hard to find parking d

A lot of nice amenities and relatively safe area however, parking here is unacceptable. It's frustrating to pay 100 a month for a spot that isn't even guaranteed.

By: Britnee Starnes Verified Resident

Source: Property Site Read Property Manager's Response

''Hello Britnee,Thank you for your posting and for providing specifics so that we are aware of the source of frustration. We do have the option for reserved parking spaces and one can obtain a parking permit from the city for street parking for an alternative solution. Again, we value hearing your feedback along with your choice to make your home here with us at the Capitol Towers community.Kind regards,Kristie - Weidner Customer Service''

Posted On: 2/1/2017

New Staff

'the New short Asian girl Rude AF - New to fire her. No professionalism and Helpless

By: Heriberto Rubio Verified Resident

Source: Property Site Read Property Manager's Response

''Hello Heriberto,I appreciate hearing from you and wanted to extend on my apologies for any frustration you may have experienced regarding your interaction on-site. Please know that we will be taking this opportunity for ongoing training with our teams and we thank you for your patience. If you have any issues moving forward, please do not hesitate to let us know so that we can work toward improvement on behalf of our valued residents.Kind regards,Kristie - Weidner Customer Service''

Posted On: 1/30/2017

Words

Words words words words words

By: Marcus Cummings Verified Resident

Source: Property Site Read Property Manager's Response

''Hello Marcus,Thank you for taking the time to post online. We read all of the reviews with the goal to improve the experience of living in a Weidner community for our residents. If you have interest in elaborating on your post so that we can work toward improvement, please do not hesitate to connect with our Customer Service department at 855.411.9343 or via email at [email protected] at your earliest opportunity.Kind regards,Kristie - Weidner Customer Service''

Posted On: 1/22/2017

Nice and quite community

Convenient location to downtown, 5-10 minute walk from multiple State Departments and the Capitol building. Beautiful premises, quite and friendly neighbors. I would highly recommend this complex to anyone working downtown that is not interested in commuting.

By: Megan Flores Verified Resident

Source: Property Site Read Property Manager's Response

''Hi there Megan,We appreciate hearing from you and knowing that the location of the Capitol Towers Apartment Home community is of benefit for you - welcome home!Kind regards,Kristie - Weidner Customer Service''

Posted On: 1/14/2017

Fun stuff

Place is nice and quiet. Maintanence needs more attention from management. Also need to figure out geo-tagging for google earth on some units.

By: Michael Chen Verified Resident

Source: Property Site Read Property Manager's Response

''Hello Michael, Thank you for posting feedback of your experience. We have just acquired ownership of the Capitol Towers Apartment Home community and we are investing long term to improve the experience of living in a Weidner community for our residents.Â Please know that we value hearing your feedback along with your choice to make your home with us here. If you have interest in discussing your experiences in further detail, please do not hesitate to connect with your on-site team or with the Customer Service department at at 855.411.9343 or via email at [email protected] at your earliest opportunity. Kind regards, Weidner Customer ServiceKind regards,Kristie - Weidner Customer Service''

Posted On: 1/12/2017

Quiet and Convenient

Living in Capitol Towers, we are able to enjoy downtown and its numerous restaurants and activities. Professionally, I have the convenience of walking to work every day.

By: Chandavid Sem Verified Resident

Source: Property Site Read Property Manager's Response

''Hi Chandavid, this is Jen from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! Thank you again, Jen''

Posted On: 1/11/2017

two thumbs up

Living at Weidner Apartment Homes is an excellent choice. Perfect location next to the arena and great amenities on-site.

By: Melissa Muganzo Verified Resident

Source: Property Site Read Property Manager's Response

''Hi Melissa, this is Jen from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! Thank you again, Jen''

Posted On: 1/8/2017

Not worth the money

When I first put my deposit down on the apartment it took weeks for the paperwork to be done. That should have been my first clue. The front office always seems to be short staffed or the office is closed on random days for no reason or doesn't open ontime. The walls are paper thin, I can hear everything my neighbors are doing. I had to submit 4 work orders in less than a month when I first moved in. My closet rack has completely come out of the wall twice within 6 months of living here. I have never had a problem with closet weight at anywhere else I've lived, ever. The second time my closet collapsed the maintenance staff came to fix it and did such a terrible job They used the same holes from before which are now stretched out and do not fit the screws. They did not use anchors as far as I can tell, just screwed the screws directly into the sheetrock. I can pull the supporting bars out with one hand. Now I have to wait for them to come fix it again. I'm not home much during the week because of work so the only time I have to do chores around the house is weekends and wouldn't you know it, the office is randomly closed today for no given reason. Now I have to wait another week and half to get my closet back in order because I have no time to do it this week. I could have done it today if the maintenance staff had done a high quality job the first time I submitted the work order or if the closet was higher quality to begin with and never collapsed in the first place x2

By: Alison Cherko Verified Resident

Source: Property Site Read Property Manager's Response

''Hello Alison,We value hearing your feedback and apologize for any frustration you have experienced. Weidner Apartment Homes has just recently acquired ownership of the Capitol towers community and we are investing long term to improve the experience of living in a Weidner community for our residents. I am glad to hear that the Area Director has reached out to you and we thank you for your patience and continued residency while we work toward improvement.Kind regards,Kristie - Weidner Customer Service''

Posted On: 1/4/2017

Weidner Robs You

Weidner just purchased Capitol Towers, didnt tell anyone auto payments are going to be cancelled. Then it now charges 40 convenience fee if you want to pay online. Off to a horrible start, will not be renewing.

By: Christopher Chapman Verified Resident

Source: Property Site Read Property Manager's Response

''Hello Christopher,We value hearing your feedback and I am so sorry for any frustration you have experienced during the transition period. You are correct that when using a credit card - the credit card company does indeed charge a processing fee that never crosses our bank - it goes directly to the credit card company. I can understand that the fee can see like an extra cost so we do offer e-check payments and those are free of charge to our residents and can be set up as reoccurring payment as well. If you have any questions, please do not hesitate to connect with your on-site team as they are happy to assist with any payment questions. Kind regards,Kristie - Weidner Customer Service''

Posted On: 12/30/2016

Great property location Great Staff Needs Modern Struc

Great Staff, locaiton and property but know that the doors and windows need new sealing and upgrades. The maintenance crew is great

By: Nicholas Romo Verified Resident

Source: Property Site Read Property Manager's Response

''Hello Nicholas,Thank you for providing feedback of your residency and we value your choice to call the Capitol Towers community, your home.Take care,Kristie - Weidner Customer Service''

Posted On: 12/30/2016

Great Location, Expensive but Worth it

Cant beat the location, downtown living is why you live here.

By: Christina Guzman Verified Resident

Source: Property Site Read Property Manager's Response

''Hello Christina,Thank you for posting online. We value hearing your feedback of loving the location along with your choice to call the Capitol Towers community, your home.Kind regards,Kristie - Weidner Customer Service''

Posted On: 12/30/2016

I love living at Capitol Towers. It's clean, relatively

I've been a resident of Capitol Towers for nearly 4 years. I would definitely recommend the apartments. They are a good size I've lived in a studio, one bedroom, and 2 bedroom and are mostly well kept. Maintenance is pretty responsive so any issues are resolved. The CT grounds are great. Very clean, put together, and a lot of great amenities.

By: Alex Van Buskirk Verified Resident

Source: Property Site Read Property Manager's Response

''Hello Alex,We value hearing your feedback and appreciate the kind words regarding the maintenance team and amenities at the Capitol Towers community.Take care,Kristie - Weidner Customer Service''

Posted On: 12/30/2016

Best Place in Downtown Sacramento

'this is the best place to live in Downtown Sacramento with the best amenities. No other place like it in the Grid. Also blocks away from the new arena and close to all the new development on K street and R Street.

By: Paige Bohrer Verified Resident

Source: Property Site Read Property Manager's Response

''Hi there Paige,Great to hear your feedback and to know that you are enjoying your home along with the location - thank you for choosing to reside at the Capitol Towers community!Kind regards,Kristie - Weidner Customer Service''

Posted On: 12/29/2016

Convenient Location, easy access to public transportati

I would tell them I like my apartment with its convenient location and easy access to public transportation. I use a power wheelchair except for very short distances in the apartment and to and from cars when I can use a rolling walker. My right femur was shattered and is held together with a plate and a dozen screws. That and poor balance limits me to the power wheelchair on public transportation. The bathroom was modified to meet my needs and I can manage to take care of myself.

By: Nancy Millsaps Verified Resident

Source: Property Site Read Property Manager's Response

''Hello Nancy,Thank you for posting and I am so glad to hear that the location is convenient for you and that the bathroom suits your needs!Take good care,Kristie - Weidner Customer Service''

Posted On: 12/29/2016

Nice on the Outside

I've lived here for over 7 years and have gone through three sets of Owners. While the building looks great on the outside and the staff have always been friendly, my apartment is falling apart. Kitchen cabinets are peeling, mirrors in bathroom falling off, sliding glass door to balcony can barely be opened or closed and yet my rent goes up every year.

By: Robert Cochrane Verified Resident

Source: Property Site Read Property Manager's Response

''Hello Robert,Thank you for providing information of your residential experience. We have just acquired ownership of the Capitol Towers community and we welcome hearing from you. Please be sure to connect with the on-site team so that we can discuss any items that may be troublesome for you and work toward improvement.Kind regards,Kristie - Weidner Customer Service''

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